Post by account_disabled on Nov 4, 2023 2:02:57 GMT -5
In this way the user will feel involved and understood , and the shopping experience will be extremely personalized Lately, company marketing departments are also providing behavioral data acquired and analyzed to sales staff to improve customer service and reduce the distance between user and brand . By doing so, it will be possible to satisfy the high expectations of users, providing fast and effective answers to immediate questions and needs. The current limits In many cases, making those who manage the company understand the importance of data collection and analysis represents an insurmountable obstacle.
Which blocks this type of activity in its tracks. The greatest difficulty is not the collection of data but rather the archiving and analysis: a clear strategy and serious planning are needed to be able to select useful data, archive those seo expater bangladesh ltd that could be useful in the future and discard apparently superfluous and useless data. It is up to the company's ability to interpret the data and develop strategies aimed at providing a customer experience based on involvement and personalization. Are users willing to share their data? The customer experience is so important that the user is even willing to share their personal data in order to receive something in return.
A stance that is not at all obvious, especially after the Cambridge Analytica Facebook scandal . “ Personalization is very important , it must not and cannot be perceived in an invasive way by the customer. It should just make things easier,” said Méabh Redmond, head of customer experience design at Irish fintech startup Rubicoin. The data collected from the research conducted by Yougov in 2017 are eloquent: 43% of 1,145 customers surveyed are willing to share their personal data to save money through personalized promotions, discounts or offers 39% are willing to provide.
Which blocks this type of activity in its tracks. The greatest difficulty is not the collection of data but rather the archiving and analysis: a clear strategy and serious planning are needed to be able to select useful data, archive those seo expater bangladesh ltd that could be useful in the future and discard apparently superfluous and useless data. It is up to the company's ability to interpret the data and develop strategies aimed at providing a customer experience based on involvement and personalization. Are users willing to share their data? The customer experience is so important that the user is even willing to share their personal data in order to receive something in return.
A stance that is not at all obvious, especially after the Cambridge Analytica Facebook scandal . “ Personalization is very important , it must not and cannot be perceived in an invasive way by the customer. It should just make things easier,” said Méabh Redmond, head of customer experience design at Irish fintech startup Rubicoin. The data collected from the research conducted by Yougov in 2017 are eloquent: 43% of 1,145 customers surveyed are willing to share their personal data to save money through personalized promotions, discounts or offers 39% are willing to provide.